647.956.6081

Proactive Technology Management
for Small Business

 

Taking care of your computer network is critical for your business. But your time is best spent elsewhere. That’s why our Managed IT Plans are the ideal solution – providing the benefits of an in-house IT department, at a fraction of the price.

All plans include:

N

24/7/365 Monitoring (1 Svr + 5 wrkstns)

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Pay-as-you-go Support Desk Services

N

Proactive Maintenance

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Preferred Response Times

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Anti-Virus Protection (6)

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Passwords Stored Securely

N

IT Infrastructure Documentation

N

Standard Reporting

Or

Fully Managed

Complete IT management and support for a flat monthly fee – it’s that easy. 1MS provides all the benefits of an internal IT department for a sliver of the price compared to staffing it yourself. Our Managed IT Services reduce the impact of information technology failures by minimizing their occurrence, and any unforeseen errors are dealt with as a top priority. All sectors of your network are managed: programs, hardware, security, data protection.

A La Carte

If our bundled MIT plans are not suitable for your business and you are not ready for a fully managed plan, you may request a quote for one or more individual Managed Services. Simply work with us to determine what services are right for your business, and our Team will ensure that you have a solution tailored to your needs. You know your businesses better than anyone, so we put the decision in your hands!

Satisfied Clients

“1MS provides an excellent managed IT support service to Char Technologies. The response is very fast and effective. 1MS helped us in wide range of IT needs, such as SharePoint Cloud backup, Microsoft 365 user management, file server management, and remote work security solutions. Whenever we run into problems, 1MS’s support desk usually resolves our problem with 1 call and in less than 20 minutes. Our employees can get right back to work without much downtime. It’s like having an IT department at our own company!”

Ethan Jiao

EIT, Char Technologies Ltd. (TSXV: YES)

“Blake and the team’s excellent attention to detail, always going the extra mile, and a proactive maintenance approach to serving our needs makes this the best IT support decision I have made in my professional career! Try them you won’t regret it.”

Rowley Ramey

Managing Director, Seasons Centre for Greiving Children

Frequently Asked Questions

Interested in Managed IT Services for your business but have a few questions? Below are some of the commonly asked questions. If your questions are not answered here, simply use the below contact form to ask other questions.

Is support included in the above plans?

No. These plans include access to our support desk at preferred rates. Alternatively, a support plan can be purchased which includes further incentives or a fully managed IT plan can be subscribed to which includes unlimited support within the scope of the plan.

Why subscribe to a plan rather than go A La Carte?

If your business requires multiple IT Solutions, subscribing to a plan will reduce the cost of individual IT Solutions. Plans also include value added services such as IT Documentation and Preferred Response times at no additional charge.

Can I make substitutions to a plan?

In some cases, yes, in some cases, no. It depends on the plan you select and the IT Solutions you would like to substitute.   Any server backup can always be substituted for a workstation backup or SharePoint backup.

May I add additional IT Solutions to a plan?

Of course, A La Carte IT Solutions may be added onto any plan. Quantities of IT Solutions already in a plan may be increased at an additional cost. Additionally, IT Solutions not already part of your plan may be added, for an additional cost.

Does 1MS Supply the Technology?

Yes. 1CS is a value added reseller of Technology Products & Services. We have many partner relationships including with providers of Technology who exclusively provide Technology Solutions to Managed Service Providers like 1MS.

May I use 1MS on a project by project basis.

Yes but through 1CS. 1CS is the division of our company which delivers non-managed IT Services such as break-fix IT support services and project based work. 1MS is a provider of Managed IT Services meaning we supply technology and manage it for you.

Reach Us

Contact us by completing the form or call us

1694 Albion Rd, Unit 3
Toronto, ON M9V 1B8

647.956.6081